Previous Next
Close

Out on a limb: brand choices in unfamiliar product categories

June 25, 2004

These days, consumers are often thrust into purchase decisions outside of their comfort zones in unfamiliar product sub-categories. Word of mouth, first-hand experience history with a particular brand and that emotional, gut sense of what a brand means are all crucial.
A Parks Associates study reported that over 70 percent of broadband households likely to purchase a media server preferred traditional consumer electronics brands over PC companies. More than half picked Sony. There’s a feeling of safety in choosing a Sony ‘entertainment’ product even if they truly trust Dell or HP with the chips and electronics inside the product. The Sony brand means to the consumer what they want the product to enable him or her to do: see, hear, play. The parallel meanings provide comfort in a new and intimidating category purchase decision, a link to a string of past, more familiar entertainment product choices.

Related Articles

The world of no product
Some interesting thoughts from John Hockenbury in...
Careful brand building as PCs, toys and consumer electronics converge
Whereas five or ten years ago, PC companies,...
Male consumer seeks relationship with brand choice advisor
It's a fact: men are less shy about their vanity...
Shifting the context around your product in-store
Maytag has been testing a concept store model in...
Fidelity pushes brand aside to focus on product
The latest news from Fidelity investments...

Tags

About Influx

Influx Insights is the blog of BSSP's Influx Strategic Consulting Division. Up and running since 2004, the blog covers branding and the related areas of trends and technology.

Butler, Shine, Stern & Partners. Copyright 2011. All Rights Reserved. | Contact Us | Privacy Policy
RSS | Facebook | Twitter | LinkedIn | Translate