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Matt Jones, one of the founders of the hip, travel-based social network, Dopplr, spoke at last night's IXDA event in San Francisco.

His presentation was a sort of biography meets sources of inspiration ramble, but it was good.

Jones, worked for three years (2003-2006) in Nokia's design research team spent a lot of time talking and learning about play, a core project he'd been involved in for a couple of years.

Nokia started by searching for universal human experiences something that required no research, just a book, Human Universals by Donald Brown that lists all the commonalities that exist in the human world. Matt and his team discovered there was a lot of global commonality in play which suited Nokia because at the time, it was searching for its own space in gaming.

While Jones and his gang came up with a lot of trend-right directions/themes (social networking, hacking, just-in-time situationalists, reclaim the streets,mundane is the new fun, etc) it appears the only thing that Nokia had on its mind was the doomed N-Gage.

This play project seems to have informed Matt's philosophy for design, he used the idea/quote of Play= Improvisation + Exploring, to make the link back to the design world.

He suggests that most people don't take play seriously, but play is the best way people learn and is all around us. It's the thing that can make experiences sticky and compelling, if you know how to use it right.

He had some nice examples;

The Prius dashboard "makes MPG, the new high score"

Dopplr's brand identity that is personalized for each user and changes as their behavior changes

Playfulness in copy on Dopplr- "July, no trips, we envy you."

As a distraction, Jones talked about his sideline projects for Welsh clothing company, Howies; a computer meets printer meets conveyor belt thingy that spits out Flickr images tagged with Howies. (Russell Davies is a co-conspirator on this).

Another project revolves around creating a map chest for the Howies London store complete with bugs, mid wind speed monitors and web cam feeds from Welsh surfing breaks. His inspiration was to stop the Howies people from becoming homesick for their roots when they were in Central London.

He ended with an interesting thought about the current vogue for the Big Idea, which he doesn't really believe in, instead he feels it's much more about the details and nuances, which are hard to get right and hard to copy.


Posted by Ed Cotton It's Chipchase day here at Influx Insights, so here's another post with a great slide from his deck.

Mobile is a huge business and I am not sure we quite realize how big.

One billion + phones are sold a year!!

Worryingly, 400,000 phones a day are retired in the US.

One surely has to question the sustainability of a fashion driven business.

Bring on the modular eco phone...


Posted by Ed Cotton Nice piece from The Economist that follows the life of Nokia's Jan Chipchase (see our previous post)

It's a film that uses photos and a phone recording.

Jan offers his observations on technology in his work life and life in general.



Posted by Ed Cotton I was fortunate enough to attend Jan Chipchase's Street Hacks (avail for download from his site) presentation at Adaptive Path the other night.

He's Nokia's resident field researcher/ethnographer.

His function is to help Nokia better understand how people use mobile phone and identify potential opportunities.

In his presentation he shared some great examples of how people in the developing world are adapting/hacking and playing with limited resources to deliver experiences they want and need.

Here are some of his examples;

1. Not An Official Product: Two SIM cards on the space of a single SIM so users can switch between providers



2. Stealing Electricity, but with a Meter- from Brazil- It costs to add the meter, but having the meter gives you an address and the "rights" from having an address.



3. A system for airtime transfer gets turned by its users into a banking system- Africa- people can send airtime quicker than money and in towns and villages, individuals exchange that airtime for cash.


Posted by Ed Cotton John Dodds over at Make Marketing History has a nice post about the differences between Nokia and Apple in their retail experience.

He compares two stores in Oxford St, London and concludes;

The Nokia store is a gallery.
The Apple store is alive.
The Nokia store staff are tech sellers.
The Apple store staff are tech users.
The Nokia store is a place where you browse.
The Apple store is a place where you use.
The Nokia store is about surface.
The Apple store is about corporate DNA

In essence, it's clear that Apple has a brand and Nokia doesn't. This was fine for Nokia when they had the mobile world to themselves, but it looks like they need some serious brand work to prevent Apple from taking some major share in this space.


Posted by Ed Cotton It's only in a design concept stage, but at least Nokia is starting to think about the opportunity of re-use.

Shown below is the Remade concept.



Here's a video explaining a little more about the idea.




Posted by Ed Cotton